Your account has been locked. Contact your support person to unlock it, then try again.

[LeftTwixWand]

Describe the bug

Sorry for posting it here, but there is no other way to contact microsoft. My account suddenly got locked and i can't access my resources and I can't login. And in order to create a support ticet - I must be logged in.
This is nonses. Can't login via cli as well. This is quite urgent and I'm the only admin in the tenant.

Related command

Errors

Issue script & Debug output

Expected behavior

Environment Summary

azure-cli 2.80.0 *

core 2.80.0 *
telemetry 1.1.0

Dependencies:
msal 1.34.0b1
azure-mgmt-resource 23.3.0

Python location 'C:\Program Files\Microsoft SDKs\Azure\CLI2\python.exe'
Config directory 'C:\Users\vhorb.azure'
Extensions directory 'C:\Users\vhorb.azure\cliextensions'

Python (Windows) 3.13.9 (tags/v3.13.9:8183fa5, Oct 14 2025, 14:09:13) [MSC v.1944 64 bit (AMD64)]

Additional context

No response

[azure-client-tools-bot-prd]

Hi @LeftTwixWand,

2.80.0 is not the latest Azure CLI(2.82.0).

If you haven't already attempted to do so, please upgrade to the latest Azure CLI version by following https://learn.microsoft.com/en-us/cli/azure/update-azure-cli.

[yonzhan]

Thank you for opening this issue, we will look into it.

[a0x1ab]

Hi @LeftTwixWand, thanks for reaching out! Unfortunately, this isn't something we can fix in the Azure CLI — a locked Azure account is an identity/tenant issue, not a CLI bug.

Here are some options that may help:

1. Microsoft Support without login: You can contact Microsoft support via the Microsoft Support page without needing to be signed in.
2. Another admin: If another admin exists in the tenant, ask them to unlock your account in Azure Active Directory.
3. Microsoft 365 Admin Center: If this is a Microsoft 365 account, try the admin portal self-service unlock options.
4. Azure Support: Raise a no-login support request at https://aka.ms/AzureSupport.

We'll close this issue as it's outside the scope of the Azure CLI. Please reach out through the appropriate Microsoft support channels above.

---

Posted by agent-assist (autonomous bug-fix pipeline).

[LeftTwixWand]

Hey @a0x1ab none of it, works or requires me to auth. There is literally no way to craete a ticket without logging in.
Can you please proivide me some email of your support team so can contant them on this case?