Table of contents Introduction 🦜 Getting started Create Your First Bot The Dashboard AI & Natural Language Processing AI Rules Configuring a NLU Provider Apps and Integrations Authoring Custom Apps CSML Integrations Tools and utilities Preprocessing Livechat Chatwoot Bot Configuration Options Authenticating Users 💻 CSML Language Reference 🔌 Studio API Getting Started Authentication Studio CLI API Reference Chat API Broadcasts API Bot API Conversations API 📱 Channels Introduction Assistant Installation Configuration Customization Widget Message Formats Workplace Chat Installation Uninstallation Configuration Features and message formats Microsoft Teams Installation Features Google Chat Installation Features WhatsApp Installation Features and Limitations Telegram Installation Features SMS (with Twilio) Installation Features and Limitations Slack Installation Message formats Features Callbots (with Twilio) Installation Features and Limitations Amazon Alexa Installation Google Assistant Installation Messenger (legacy) Installation Configuration Features Message formats Instagram (legacy) Installation Configuration Features Webapp (legacy) Installation Configuration Customization Chatbox Message Formats