Skip to content

Commit e274717

Browse files
author
PureCloud Jenkins
committed
doc publish
1 parent ae0ca93 commit e274717

89 files changed

Lines changed: 927 additions & 116 deletions

File tree

Some content is hidden

Large Commits have some content hidden by default. Use the searchbox below for content that may be hidden.

.lastupdated

Lines changed: 1 addition & 1 deletion
Original file line numberDiff line numberDiff line change
@@ -1 +1 @@
1-
2026-04-09T07:48:41
1+
2026-04-12T08:24:05

docs/AIStudioApi.md

Lines changed: 1 addition & 1 deletion
Original file line numberDiff line numberDiff line change
@@ -1277,4 +1277,4 @@ apiInstance.putConversationsSummariesSetting(summarySettingId, body, opts)
12771277
**SummarySetting**
12781278

12791279

1280-
_purecloud-platform-client-v2@250.1.0_
1280+
_purecloud-platform-client-v2@251.0.0_

docs/AgentAssistantsApi.md

Lines changed: 1 addition & 1 deletion
Original file line numberDiff line numberDiff line change
@@ -1424,4 +1424,4 @@ apiInstance.putAssistantsAgentchecklist(agentChecklistId, body, opts)
14241424
**AgentChecklist**
14251425

14261426

1427-
_purecloud-platform-client-v2@250.1.0_
1427+
_purecloud-platform-client-v2@251.0.0_

docs/AgentCopilotApi.md

Lines changed: 1 addition & 1 deletion
Original file line numberDiff line numberDiff line change
@@ -185,4 +185,4 @@ apiInstance.putAssistantCopilot(assistantId, body, opts)
185185
**Copilot**
186186

187187

188-
_purecloud-platform-client-v2@250.1.0_
188+
_purecloud-platform-client-v2@251.0.0_

docs/AgentUIApi.md

Lines changed: 1 addition & 1 deletion
Original file line numberDiff line numberDiff line change
@@ -245,4 +245,4 @@ apiInstance.putUsersAgentuiAgentsAutoanswerAgentIdSettings(agentId, body, opts)
245245
**AutoAnswerSettings**
246246

247247

248-
_purecloud-platform-client-v2@250.1.0_
248+
_purecloud-platform-client-v2@251.0.0_

docs/AlertingApi.md

Lines changed: 1 addition & 1 deletion
Original file line numberDiff line numberDiff line change
@@ -884,4 +884,4 @@ apiInstance.putAlertingRule(ruleId, body, opts)
884884
**CommonRule**
885885

886886

887-
_purecloud-platform-client-v2@250.1.0_
887+
_purecloud-platform-client-v2@251.0.0_

docs/AnalyticsApi.md

Lines changed: 303 additions & 1 deletion
Original file line numberDiff line numberDiff line change
@@ -8,6 +8,7 @@ All URIs are relative to *https://api.mypurecloud.com*
88
| ------------- | ------------- | ------------- |
99
[**deleteAnalyticsActionsAggregatesJob**](AnalyticsApi#deleteAnalyticsActionsAggregatesJob) | **DELETE** /api/v2/analytics/actions/aggregates/jobs/{jobId} | Delete/cancel an async request for action aggregates
1010
[**deleteAnalyticsAgentcopilotsAggregatesJob**](AnalyticsApi#deleteAnalyticsAgentcopilotsAggregatesJob) | **DELETE** /api/v2/analytics/agentcopilots/aggregates/jobs/{jobId} | Delete/cancel an async request for agent copilot aggregates
11+
[**deleteAnalyticsAgentutilizationsAggregatesJob**](AnalyticsApi#deleteAnalyticsAgentutilizationsAggregatesJob) | **DELETE** /api/v2/analytics/agentutilizations/aggregates/jobs/{jobId} | Delete/cancel an async request for agent utilization aggregates
1112
[**deleteAnalyticsBotsAggregatesJob**](AnalyticsApi#deleteAnalyticsBotsAggregatesJob) | **DELETE** /api/v2/analytics/bots/aggregates/jobs/{jobId} | Delete/cancel an async request for bot aggregates
1213
[**deleteAnalyticsCasemanagementAggregatesJob**](AnalyticsApi#deleteAnalyticsCasemanagementAggregatesJob) | **DELETE** /api/v2/analytics/casemanagement/aggregates/jobs/{jobId} | Delete/cancel an async request for case management aggregates
1314
[**deleteAnalyticsConversationsAggregatesJob**](AnalyticsApi#deleteAnalyticsConversationsAggregatesJob) | **DELETE** /api/v2/analytics/conversations/aggregates/jobs/{jobId} | Delete/cancel an async request for conversation aggregates
@@ -30,6 +31,8 @@ All URIs are relative to *https://api.mypurecloud.com*
3031
[**getAnalyticsAgentStatus**](AnalyticsApi#getAnalyticsAgentStatus) | **GET** /api/v2/analytics/agents/{userId}/status | Get an agent and their active sessions by user ID
3132
[**getAnalyticsAgentcopilotsAggregatesJob**](AnalyticsApi#getAnalyticsAgentcopilotsAggregatesJob) | **GET** /api/v2/analytics/agentcopilots/aggregates/jobs/{jobId} | Get status for async query for agent copilot aggregates
3233
[**getAnalyticsAgentcopilotsAggregatesJobResults**](AnalyticsApi#getAnalyticsAgentcopilotsAggregatesJobResults) | **GET** /api/v2/analytics/agentcopilots/aggregates/jobs/{jobId}/results | Fetch a page of results for an async aggregates query
34+
[**getAnalyticsAgentutilizationsAggregatesJob**](AnalyticsApi#getAnalyticsAgentutilizationsAggregatesJob) | **GET** /api/v2/analytics/agentutilizations/aggregates/jobs/{jobId} | Get status for async query for agent utilization aggregates
35+
[**getAnalyticsAgentutilizationsAggregatesJobResults**](AnalyticsApi#getAnalyticsAgentutilizationsAggregatesJobResults) | **GET** /api/v2/analytics/agentutilizations/aggregates/jobs/{jobId}/results | Fetch a page of results for an async aggregates query
3336
[**getAnalyticsBotflowDivisionsReportingturns**](AnalyticsApi#getAnalyticsBotflowDivisionsReportingturns) | **GET** /api/v2/analytics/botflows/{botFlowId}/divisions/reportingturns | Get Reporting Turns (division aware).
3437
[**getAnalyticsBotflowReportingturns**](AnalyticsApi#getAnalyticsBotflowReportingturns) | **GET** /api/v2/analytics/botflows/{botFlowId}/reportingturns | Get Reporting Turns.
3538
[**getAnalyticsBotflowSessions**](AnalyticsApi#getAnalyticsBotflowSessions) | **GET** /api/v2/analytics/botflows/{botFlowId}/sessions | Get Bot Flow Sessions.
@@ -88,6 +91,8 @@ All URIs are relative to *https://api.mypurecloud.com*
8891
[**postAnalyticsAgentcopilotsAggregatesQuery**](AnalyticsApi#postAnalyticsAgentcopilotsAggregatesQuery) | **POST** /api/v2/analytics/agentcopilots/aggregates/query | Query for agent copilot aggregates
8992
[**postAnalyticsAgentsStatusCounts**](AnalyticsApi#postAnalyticsAgentsStatusCounts) | **POST** /api/v2/analytics/agents/status/counts | Count agents by different groupings
9093
[**postAnalyticsAgentsStatusQuery**](AnalyticsApi#postAnalyticsAgentsStatusQuery) | **POST** /api/v2/analytics/agents/status/query | Retrieve the top 50 agents matching the query filters
94+
[**postAnalyticsAgentutilizationsAggregatesJobs**](AnalyticsApi#postAnalyticsAgentutilizationsAggregatesJobs) | **POST** /api/v2/analytics/agentutilizations/aggregates/jobs | Query for agent utilization aggregates asynchronously
95+
[**postAnalyticsAgentutilizationsAggregatesQuery**](AnalyticsApi#postAnalyticsAgentutilizationsAggregatesQuery) | **POST** /api/v2/analytics/agentutilizations/aggregates/query | Query for agent utilization aggregates
9196
[**postAnalyticsBotsAggregatesJobs**](AnalyticsApi#postAnalyticsBotsAggregatesJobs) | **POST** /api/v2/analytics/bots/aggregates/jobs | Query for bot aggregates asynchronously
9297
[**postAnalyticsBotsAggregatesQuery**](AnalyticsApi#postAnalyticsBotsAggregatesQuery) | **POST** /api/v2/analytics/bots/aggregates/query | Query for bot aggregates
9398
[**postAnalyticsCasemanagementAggregatesJobs**](AnalyticsApi#postAnalyticsCasemanagementAggregatesJobs) | **POST** /api/v2/analytics/casemanagement/aggregates/jobs | Query for case management aggregates asynchronously
@@ -261,6 +266,65 @@ apiInstance.deleteAnalyticsAgentcopilotsAggregatesJob(jobId, opts)
261266
void (no response body)
262267

263268

269+
## deleteAnalyticsAgentutilizationsAggregatesJob
270+
271+
> void deleteAnalyticsAgentutilizationsAggregatesJob(jobId, opts)
272+
273+
274+
DELETE /api/v2/analytics/agentutilizations/aggregates/jobs/{jobId}
275+
276+
Delete/cancel an async request for agent utilization aggregates
277+
278+
deleteAnalyticsAgentutilizationsAggregatesJob is a preview method and is subject to both breaking and non-breaking changes at any time without notice
279+
280+
Requires ANY permissions:
281+
282+
* analytics:agentUtilizationAggregate:view
283+
284+
### Example Usage
285+
286+
```{"language":"javascript"}
287+
// Browser
288+
const platformClient = require('platformClient');
289+
// Node
290+
const platformClient = require('purecloud-platform-client-v2');
291+
292+
// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...)
293+
platformClient.ApiClient.instance.setAccessToken(yourAccessToken);
294+
295+
let apiInstance = new platformClient.AnalyticsApi();
296+
297+
let jobId = "jobId_example"; // String | jobId
298+
let opts = {
299+
'customHeaders': { // Object.<string, string> | Request Custom Headers
300+
'X-Service-Name': 'customer-service',
301+
'X-Request-ID': 'req-12345'
302+
}
303+
};
304+
305+
apiInstance.deleteAnalyticsAgentutilizationsAggregatesJob(jobId, opts)
306+
.then(() => {
307+
console.log('deleteAnalyticsAgentutilizationsAggregatesJob returned successfully.');
308+
})
309+
.catch((err) => {
310+
console.log('There was a failure calling deleteAnalyticsAgentutilizationsAggregatesJob');
311+
console.error(err);
312+
});
313+
```
314+
315+
### Parameters
316+
317+
318+
| Name | Type | Description | Notes |
319+
| ------------- | ------------- | ------------- | ------------- |
320+
**jobId** | **String** | jobId | |
321+
**customHeaders** | **Object.<string, string>** | Request Custom Headers | [optional] |
322+
323+
### Return type
324+
325+
void (no response body)
326+
327+
264328
## deleteAnalyticsBotsAggregatesJob
265329

266330
> void deleteAnalyticsBotsAggregatesJob(jobId, opts)
@@ -1560,6 +1624,126 @@ apiInstance.getAnalyticsAgentcopilotsAggregatesJobResults(jobId, opts)
15601624
**AgentCopilotAsyncAggregateQueryResponse**
15611625

15621626

1627+
## getAnalyticsAgentutilizationsAggregatesJob
1628+
1629+
> AsyncQueryStatus getAnalyticsAgentutilizationsAggregatesJob(jobId, opts)
1630+
1631+
1632+
GET /api/v2/analytics/agentutilizations/aggregates/jobs/{jobId}
1633+
1634+
Get status for async query for agent utilization aggregates
1635+
1636+
getAnalyticsAgentutilizationsAggregatesJob is a preview method and is subject to both breaking and non-breaking changes at any time without notice
1637+
1638+
Requires ANY permissions:
1639+
1640+
* analytics:agentUtilizationAggregate:view
1641+
1642+
### Example Usage
1643+
1644+
```{"language":"javascript"}
1645+
// Browser
1646+
const platformClient = require('platformClient');
1647+
// Node
1648+
const platformClient = require('purecloud-platform-client-v2');
1649+
1650+
// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...)
1651+
platformClient.ApiClient.instance.setAccessToken(yourAccessToken);
1652+
1653+
let apiInstance = new platformClient.AnalyticsApi();
1654+
1655+
let jobId = "jobId_example"; // String | jobId
1656+
let opts = {
1657+
'customHeaders': { // Object.<string, string> | Request Custom Headers
1658+
'X-Service-Name': 'customer-service',
1659+
'X-Request-ID': 'req-12345'
1660+
}
1661+
};
1662+
1663+
apiInstance.getAnalyticsAgentutilizationsAggregatesJob(jobId, opts)
1664+
.then((data) => {
1665+
console.log(`getAnalyticsAgentutilizationsAggregatesJob success! data: ${JSON.stringify(data, null, 2)}`);
1666+
})
1667+
.catch((err) => {
1668+
console.log('There was a failure calling getAnalyticsAgentutilizationsAggregatesJob');
1669+
console.error(err);
1670+
});
1671+
```
1672+
1673+
### Parameters
1674+
1675+
1676+
| Name | Type | Description | Notes |
1677+
| ------------- | ------------- | ------------- | ------------- |
1678+
**jobId** | **String** | jobId | |
1679+
**customHeaders** | **Object.<string, string>** | Request Custom Headers | [optional] |
1680+
1681+
### Return type
1682+
1683+
**AsyncQueryStatus**
1684+
1685+
1686+
## getAnalyticsAgentutilizationsAggregatesJobResults
1687+
1688+
> AgentUtilizationAsyncAggregateQueryResponse getAnalyticsAgentutilizationsAggregatesJobResults(jobId, opts)
1689+
1690+
1691+
GET /api/v2/analytics/agentutilizations/aggregates/jobs/{jobId}/results
1692+
1693+
Fetch a page of results for an async aggregates query
1694+
1695+
getAnalyticsAgentutilizationsAggregatesJobResults is a preview method and is subject to both breaking and non-breaking changes at any time without notice
1696+
1697+
Requires ANY permissions:
1698+
1699+
* analytics:agentUtilizationAggregate:view
1700+
1701+
### Example Usage
1702+
1703+
```{"language":"javascript"}
1704+
// Browser
1705+
const platformClient = require('platformClient');
1706+
// Node
1707+
const platformClient = require('purecloud-platform-client-v2');
1708+
1709+
// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...)
1710+
platformClient.ApiClient.instance.setAccessToken(yourAccessToken);
1711+
1712+
let apiInstance = new platformClient.AnalyticsApi();
1713+
1714+
let jobId = "jobId_example"; // String | jobId
1715+
let opts = {
1716+
'cursor': "cursor_example", // String | Cursor token to retrieve next page
1717+
'customHeaders': { // Object.<string, string> | Request Custom Headers
1718+
'X-Service-Name': 'customer-service',
1719+
'X-Request-ID': 'req-12345'
1720+
}
1721+
};
1722+
1723+
apiInstance.getAnalyticsAgentutilizationsAggregatesJobResults(jobId, opts)
1724+
.then((data) => {
1725+
console.log(`getAnalyticsAgentutilizationsAggregatesJobResults success! data: ${JSON.stringify(data, null, 2)}`);
1726+
})
1727+
.catch((err) => {
1728+
console.log('There was a failure calling getAnalyticsAgentutilizationsAggregatesJobResults');
1729+
console.error(err);
1730+
});
1731+
```
1732+
1733+
### Parameters
1734+
1735+
1736+
| Name | Type | Description | Notes |
1737+
| ------------- | ------------- | ------------- | ------------- |
1738+
**jobId** | **String** | jobId | |
1739+
**cursor** | **String** | Cursor token to retrieve next page | [optional] |
1740+
**customHeaders** | **Object.<string, string>** | Request Custom Headers | [optional] |
1741+
1742+
### Return type
1743+
1744+
**AgentUtilizationAsyncAggregateQueryResponse**
1745+
1746+
15631747
## getAnalyticsBotflowDivisionsReportingturns
15641748

15651749
> ReportingTurnsResponse getAnalyticsBotflowDivisionsReportingturns(botFlowId, opts)
@@ -5058,6 +5242,124 @@ apiInstance.postAnalyticsAgentsStatusQuery(body, opts)
50585242
**AnalyticsAgentStateQueryResponse**
50595243

50605244

5245+
## postAnalyticsAgentutilizationsAggregatesJobs
5246+
5247+
> AsyncQueryResponse postAnalyticsAgentutilizationsAggregatesJobs(body, opts)
5248+
5249+
5250+
POST /api/v2/analytics/agentutilizations/aggregates/jobs
5251+
5252+
Query for agent utilization aggregates asynchronously
5253+
5254+
postAnalyticsAgentutilizationsAggregatesJobs is a preview method and is subject to both breaking and non-breaking changes at any time without notice
5255+
5256+
Requires ANY permissions:
5257+
5258+
* analytics:agentUtilizationAggregate:view
5259+
5260+
### Example Usage
5261+
5262+
```{"language":"javascript"}
5263+
// Browser
5264+
const platformClient = require('platformClient');
5265+
// Node
5266+
const platformClient = require('purecloud-platform-client-v2');
5267+
5268+
// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...)
5269+
platformClient.ApiClient.instance.setAccessToken(yourAccessToken);
5270+
5271+
let apiInstance = new platformClient.AnalyticsApi();
5272+
5273+
let body = {}; // Object | query
5274+
let opts = {
5275+
'customHeaders': { // Object.<string, string> | Request Custom Headers
5276+
'X-Service-Name': 'customer-service',
5277+
'X-Request-ID': 'req-12345'
5278+
}
5279+
};
5280+
5281+
apiInstance.postAnalyticsAgentutilizationsAggregatesJobs(body, opts)
5282+
.then((data) => {
5283+
console.log(`postAnalyticsAgentutilizationsAggregatesJobs success! data: ${JSON.stringify(data, null, 2)}`);
5284+
})
5285+
.catch((err) => {
5286+
console.log('There was a failure calling postAnalyticsAgentutilizationsAggregatesJobs');
5287+
console.error(err);
5288+
});
5289+
```
5290+
5291+
### Parameters
5292+
5293+
5294+
| Name | Type | Description | Notes |
5295+
| ------------- | ------------- | ------------- | ------------- |
5296+
**body** | **Object** | query | |
5297+
**customHeaders** | **Object.<string, string>** | Request Custom Headers | [optional] |
5298+
5299+
### Return type
5300+
5301+
**AsyncQueryResponse**
5302+
5303+
5304+
## postAnalyticsAgentutilizationsAggregatesQuery
5305+
5306+
> AgentUtilizationAggregateQueryResponse postAnalyticsAgentutilizationsAggregatesQuery(body, opts)
5307+
5308+
5309+
POST /api/v2/analytics/agentutilizations/aggregates/query
5310+
5311+
Query for agent utilization aggregates
5312+
5313+
postAnalyticsAgentutilizationsAggregatesQuery is a preview method and is subject to both breaking and non-breaking changes at any time without notice
5314+
5315+
Requires ANY permissions:
5316+
5317+
* analytics:agentUtilizationAggregate:view
5318+
5319+
### Example Usage
5320+
5321+
```{"language":"javascript"}
5322+
// Browser
5323+
const platformClient = require('platformClient');
5324+
// Node
5325+
const platformClient = require('purecloud-platform-client-v2');
5326+
5327+
// Manually set auth token or use loginImplicitGrant(...) or loginClientCredentialsGrant(...) or loginPKCEGrant(...)
5328+
platformClient.ApiClient.instance.setAccessToken(yourAccessToken);
5329+
5330+
let apiInstance = new platformClient.AnalyticsApi();
5331+
5332+
let body = {}; // Object | query
5333+
let opts = {
5334+
'customHeaders': { // Object.<string, string> | Request Custom Headers
5335+
'X-Service-Name': 'customer-service',
5336+
'X-Request-ID': 'req-12345'
5337+
}
5338+
};
5339+
5340+
apiInstance.postAnalyticsAgentutilizationsAggregatesQuery(body, opts)
5341+
.then((data) => {
5342+
console.log(`postAnalyticsAgentutilizationsAggregatesQuery success! data: ${JSON.stringify(data, null, 2)}`);
5343+
})
5344+
.catch((err) => {
5345+
console.log('There was a failure calling postAnalyticsAgentutilizationsAggregatesQuery');
5346+
console.error(err);
5347+
});
5348+
```
5349+
5350+
### Parameters
5351+
5352+
5353+
| Name | Type | Description | Notes |
5354+
| ------------- | ------------- | ------------- | ------------- |
5355+
**body** | **Object** | query | |
5356+
**customHeaders** | **Object.<string, string>** | Request Custom Headers | [optional] |
5357+
5358+
### Return type
5359+
5360+
**AgentUtilizationAggregateQueryResponse**
5361+
5362+
50615363
## postAnalyticsBotsAggregatesJobs
50625364

50635365
> AsyncQueryResponse postAnalyticsBotsAggregatesJobs(body, opts)
@@ -8034,4 +8336,4 @@ apiInstance.putAnalyticsDataretentionSettings(body, opts)
80348336
**AnalyticsDataRetentionResponse**
80358337

80368338

8037-
_purecloud-platform-client-v2@250.1.0_
8339+
_purecloud-platform-client-v2@251.0.0_

0 commit comments

Comments
 (0)