Triage is the process of accepting defects or changes into the development cycle and can occur in real-time or during sprint planning and as a meeting or an ongoing process. This is a component of backlog management and helps ensure available work items are correctly prioritized and have enough information to be actionable.
- QA verifies it can be reproduced and sets severity.
- Representative PM/Dev/QA reviews issues and sets priority.
- Issues are accepted into the next sprint or...
...made available for self-assignment during the current sprint.
- Assign to QA if ticket is missing information or not reproducible.
- Assign to PM if priority is in question or simply to table the issue .
- Assign to Dev if it is high enough priority*.
* err on the side of self-assignment--this allows contributors to choose appropriate issues.