From 8e8de3f9de99e3769e505c8ef40f673681a27800 Mon Sep 17 00:00:00 2001 From: admin Date: Sat, 1 Nov 2025 00:44:18 -0700 Subject: [PATCH 1/2] =?UTF-8?q?feat(idea):=20HealthWatch=20=E2=80=93=20Aut?= =?UTF-8?q?omated=20Public=20Health=20Reporting=20and=20Response=20System?= =?UTF-8?q?=20=E2=80=94=20initial=20commit=20by=20@krahul11?= MIME-Version: 1.0 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: 8bit --- ...posal_806e537783347610b3b7b5b6feaad359.xml | 42 +++++++++++++++++++ 1 file changed, 42 insertions(+) create mode 100644 95b5d2b7938832108543b2597bba109c/update/x_snc_hack4good_0_hack4good_proposal_806e537783347610b3b7b5b6feaad359.xml diff --git a/95b5d2b7938832108543b2597bba109c/update/x_snc_hack4good_0_hack4good_proposal_806e537783347610b3b7b5b6feaad359.xml b/95b5d2b7938832108543b2597bba109c/update/x_snc_hack4good_0_hack4good_proposal_806e537783347610b3b7b5b6feaad359.xml new file mode 100644 index 00000000..ffda9a26 --- /dev/null +++ b/95b5d2b7938832108543b2597bba109c/update/x_snc_hack4good_0_hack4good_proposal_806e537783347610b3b7b5b6feaad359.xml @@ -0,0 +1,42 @@ + + + cure + + yes + HealthWatch would be an AI enabled workflow automation platform that centralizes all public health reports from citizens, health workers, and local authorities.

+

How It Works:
Residents or health officers submit issues via web or mobile forms.

+

Predictive Intelligence automatically categorizes and prioritizes reports (e.g., “urgent food poisoning,” “moderate pest control”).

+

Flow Designer triggers workflows to assign cases to the right department (e.g., sanitation, environmental health, or inspection).

+

Dashboards display live data for trend tracking and outbreak mapping.

+

Virtual Agent can handle basic public health inquiries 24/7.

]]> + Local councils and public health organizations often rely on manual reporting systems (emails, spreadsheets, phone calls) to collect and track community health issues such as food contamination, water pollution, or pest outbreaks. +This process is slow, inconsistent, and error-prone, leading to delays in identifying trends or responding to potential health risks. +Without automation, early warning signs are missed, and preventable health incidents spread before action can be taken. + HealthWatch – Automated Public Health Reporting and Response System + How do you envision the ideal solution to this  problem? +

 

+

Which ServiceNow products or capabilities would be used?

+

ServiceNow Products / Capabilities to Use:
App Engine Studio(custom app for case submission and tracking)
Predictive Intelligence (auto categorization and prioritization)
Flow Designer (workflow automation and routing)
Performance Analytics (dashboards and insights)
Virtual Agent (citizen facing chatbot)

+

 

+
+

Are there any technical dependencies for the proposed solution?

+

No technical dependencies highlighted for this solution

+

 

+
+

What challenges would you foresee in implementing this idea?

+

No particular challenges highlighted for this solution

]]> + submitted + x_snc_hack4good_0_hack4good_proposal + admin + 2025-11-01 07:41:25 + 806e537783347610b3b7b5b6feaad359 + 1 + HealthWatch – Automated Public Health Reporting and Response System + 95b5d2b7938832108543b2597bba109c + + 95b5d2b7938832108543b2597bba109c + x_snc_hack4good_0_hack4good_proposal_806e537783347610b3b7b5b6feaad359 + admin + 2025-11-01 07:41:28 + + From 2ba282b74d7d1d1d0faba04d917968180d54f053 Mon Sep 17 00:00:00 2001 From: admin Date: Sun, 24 May 2026 10:42:45 -0700 Subject: [PATCH 2/2] =?UTF-8?q?feat(idea):=20CommunityCare=20=E2=80=94=20i?= =?UTF-8?q?nitial=20commit=20by=20@krahul11?= MIME-Version: 1.0 Content-Type: text/plain; charset=UTF-8 Content-Transfer-Encoding: 8bit --- 95b5d2b7938832108543b2597bba109c/README.md | 10 ---- ...posal_a52bc439830d8f508e1aa3d0deaad3b6.xml | 52 +++++++++++++++++++ 2 files changed, 52 insertions(+), 10 deletions(-) create mode 100644 95b5d2b7938832108543b2597bba109c/update/x_snc_hack4good_0_hack4good_proposal_a52bc439830d8f508e1aa3d0deaad3b6.xml diff --git a/95b5d2b7938832108543b2597bba109c/README.md b/95b5d2b7938832108543b2597bba109c/README.md index 6e680bad..455baff5 100644 --- a/95b5d2b7938832108543b2597bba109c/README.md +++ b/95b5d2b7938832108543b2597bba109c/README.md @@ -16,13 +16,3 @@ If you find yourself unable to import your repository due to the presence of fil 4. Run `git add -A` 5. Run `git commit` 6. Run `git push` - - **Notes on dependencies** - 1. Dependencies will not show up in the list of changes but will be exported/imported - 2. It is your responsibility to resolve the dependencies before installing an application. ServiceNow source control will not manage these for you. In case you installed an application before installing its dependencies: - 2.1 Delete the application - 2.2 Activate/install all required dependencies - 2.3 Re-import the application from source control - Currently listed dependencies: - * Khoros Lookup - * Task table schema diff --git a/95b5d2b7938832108543b2597bba109c/update/x_snc_hack4good_0_hack4good_proposal_a52bc439830d8f508e1aa3d0deaad3b6.xml b/95b5d2b7938832108543b2597bba109c/update/x_snc_hack4good_0_hack4good_proposal_a52bc439830d8f508e1aa3d0deaad3b6.xml new file mode 100644 index 00000000..aaf50efc --- /dev/null +++ b/95b5d2b7938832108543b2597bba109c/update/x_snc_hack4good_0_hack4good_proposal_a52bc439830d8f508e1aa3d0deaad3b6.xml @@ -0,0 +1,52 @@ + + + disaster + + yes +
  • A centralized platform for community aid initiatives.
  • Faster response times in emergencies (e.g., arranging ambulances, food during floods).
  • Better engagement of volunteers and NGOs.
  • A transparent system for tracking help requests and their resolution.
  • Build stronger, connected communities with digital tools.
    • +

    For example: A senior citizen can request medicine delivery, and the nearest available volunteer gets notified and can respond. Or during a blood shortage, the system can notify eligible donors near a hospital in need.

    ]]>     + Many local communities struggle with coordinating and responding to basic community needs such as food drives, blood donations, volunteer efforts, and helping vulnerable individuals like the elderly or disabled. These efforts are often scattered across WhatsApp groups, local bulletin boards, or word of mouth, which leads to missed opportunities to help and inefficient communication. + +There’s no central system that connects volunteers, local NGOs, and people in need especially in real time. + CommunityCare + How do you envision the ideal solution to this  problem? +

     

    +

    Which ServiceNow products or capabilities would be used?

    +

    How do you envision the ideal solution to this  problem?

    +

     

    +

    Which ServiceNow products or capabilities would be used?

    +

     

    +
    1. App Engine Studio – to design and build the app with low code.
    2. Flow Designer – to automate task assignments and notifications.
    3. IntegrationHub – to connect with third-party services (like WhatsApp, email, or SMS).
    4. ServiceNow Mobile App – to allow volunteers and users to interact on mobile.
    5. Record Producer / Catalog Items – for submitting help requests or offers.
    6. Notification Engine – for alerts, status updates, and reminders.
    +

     

    +
    +

    Are there any technical dependencies for the proposed solution?

    +

     

    +
    1. Integration with external messaging platforms (e.g., WhatsApp or SMS gateways) for wider reach.
    2. Google Maps API or any location service for real-time volunteer matching based on proximity.
    3. Authentication for user roles (volunteers, NGOs, public users) – possibly using SSO or external identity providers.
    4. A small public-facing web portal if non-ServiceNow users need to submit requests.
    +

     

    +
    +

    What challenges would you foresee in implementing this idea?

    +

     

    +
    1. Managing data privacy for sensitive requests (e.g., health-related or personal information).
    2. Ensuring real-time performance at scale in disaster or crisis situations.
    3. Motivating volunteers to consistently use the platform (engagement).
    4. Integration challenges with third-party tools or APIs.
    5. Multilingual support if deployed in diverse communities.
    6. Access control and role management (ensuring only verified users can see/respond to specific requests).
    +

     

    +
    +

    Are there any technical dependencies for the proposed solution?

    +

    No technical dependencies highlighted for this solution

    +

     

    +
    +

    What challenges would you foresee in implementing this idea?

    +

    No particular challenges highlighted for this solution

    ]]>     + submitted + x_snc_hack4good_0_hack4good_proposal + admin + 2026-05-24 17:40:14 + a52bc439830d8f508e1aa3d0deaad3b6 + 1 + CommunityCare + 95b5d2b7938832108543b2597bba109c + + 95b5d2b7938832108543b2597bba109c + x_snc_hack4good_0_hack4good_proposal_a52bc439830d8f508e1aa3d0deaad3b6 + admin + 2026-05-24 17:40:18 +     +