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title Launcher Kit Support
layout support-page
description Get help with Spore mods. Please read the suggested steps on this page before asking for help.

Common troubleshooting steps

  • Ensure the Launcher Kit is up-to-date. The latest version is {{ site.github.latest_release.name }}.
    • You can check your current version by opening the Easy Uninstaller and looking in the bottom left corner.
    • If you see "Update Check Failed", please see here.
  • If you are getting an error, please look through the list on the left and see if the error is listed.
  • Make sure you have a supported game version.
  • Make sure you don't have any outdated mods.
  • If the game is working but occasionally crashes, see improving stability.

Get help

If you have tried all of the above and still need help, please prepare the following information:

  • Where you got the game from (disc, EA App, Steam, or GOG)
  • Screenshot of the error message (if applicable) and/or a description of what is not working
  • Screenshot(s) of the Easy Uninstaller, specifically showing both
    • Your current mod list
    • Your current Launcher Kit version

Press Alt+PrtScr to copy a screenshot, then you can paste it directly into Discord or GitHub.

Submit the above information in the #mod-support channel of the [Spore Modding Community Discord]({{ page.smc_discord_url }}) (recommended), or, create an issue on GitHub and submit it there. We do not provide support via email or DMs.