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title Knowledge Management Framework
slug knowledge-management-framework
version 1.0
status draft
category Knowledge Management
author Scott M. Stolz
license MIT
copyright WisTex TechSero Ltd. Co.
tags
Knowledge Management
Documentation
Technical Communication
WisTex KIMS

Knowledge Management Framework

Overview

This framework provides a curated entry point into the Knowledge Management documents contained in this repository.

Together, these documents explore how knowledge is created, managed, preserved, discovered, distributed, and maintained within organizations and communities.

Foundations

These documents introduce the core concepts of Knowledge Management.

Knowledge Assets

These documents focus on the creation, management, maintenance, and preservation of knowledge assets.

Knowledge Creation

These documents focus on how ideas become knowledge assets.

Knowledge Discovery

These documents focus on helping people find and use information.

Recommended Reading Order

Readers who are new to Knowledge Management may find the following reading order helpful:

  1. Knowledge Management vs Development Management
  2. The Knowledge Lifecycle
  3. Documentation as Infrastructure
  4. The Role of the Technical Communicator
  5. Knowledge Assets vs Development Assets
  6. Documentation Debt
  7. Knowledge Gaps
  8. Writing Ideas Are Not Backlogs
  9. Discoverability Matters
  10. Federated Knowledge Management
  11. Use Precise Language, Not Repetitive Language

About These Documents

The documents in this repository serve as source documents.

A source document may be published in one or more locations and formats, including websites, knowledge bases, articles, newsletters, training materials, presentations, videos, courses, and other educational resources.

Published HTML pages, wiki pages, CMS content, and other generated formats should be considered published versions generated from these source documents.

As the documentation ecosystem grows, additional publication locations, formats, and distribution channels may be added.

Future Topics

Additional documents may be added as the framework evolves.

Potential future topics include:

  • Knowledge Repositories
  • Documentation Governance
  • Source Documents and Published Documents
  • Knowledge Preservation
  • Knowledge Discovery Networks
  • WisTex KIMS Core Philosophy

Conclusion

Knowledge Management is more than documentation.

It includes the creation, preservation, organization, discovery, distribution, and maintenance of knowledge.

The documents in this framework provide a foundation for understanding these concepts and applying them within organizations, communities, and knowledge ecosystems.