Add emails and tests

Author: ArtOfCode-

app/mailers/complaints_mailer.rb

@@ -0,0 +1,17 @@
+class ComplaintsMailer < ApplicationMailer
+  helper :complaints
+
+  def new_complaint
+    @complaint = params[:complaint]
+    mail(from: "#{SiteSetting['NoReplySenderName']} <#{SiteSetting['NoReplySenderEmail']}>",
+         subject: 'Your report has been received',
+         to: @complaint.email)
+  end
+
+  def complaint_reviewed
+    @complaint = params[:complaint]
+    mail(from: "#{SiteSetting['NoReplySenderName']} <#{SiteSetting['NoReplySenderEmail']}>",
+         subject: 'Your report has been reviewed',
+         to: @complaint.email)
+  end
+end

app/models/complaint.rb

@@ -5,6 +5,8 @@ class Complaint < ApplicationRecord
 
   after_create :generate_access_token
   after_create :assign_status
+  after_create :send_receipt_email
+  after_update :send_reviewed_email
 
   validates :email, presence: -> { !user.present? }
   validates :report_type, presence: true
@@ -24,7 +26,6 @@ def update_status(new_status, attribute_to = nil)
     attribution = attribute_to.nil? ? 'automatically' : "by #{attribute_to}"
     comments.create(content: "Status updated to #{new_status} at #{dt.iso8601} #{attribution}.", internal: true,
                     user_id: -1)
-    # TODO: send email
   end
 
   ##
@@ -49,4 +50,14 @@ def generate_access_token
   def assign_status
     update_status 'new'
   end
+
+  def send_receipt_email
+    ComplaintsMailer.with(complaint: self).new_complaint.deliver_later
+  end
+
+  def send_reviewed_email
+    if status == 'reviewed' && !outcome.nil? && user_wants_updates?
+      ComplaintsMailer.with(complaint: self).complaint_reviewed.deliver_later
+    end
+  end
 end

app/views/complaints_mailer/complaint_reviewed.html.erb

@@ -0,0 +1,17 @@
+<h1 class="has-font-size-heading">Your report has been reviewed</h1>
+<p>
+  Thank you for your <%= report_type(@complaint.report_type)['name'].downcase %> of
+  <%= @complaint.created_at.strftime '%d %B %Y' %>. We can confirm that we have now reviewed your report.
+</p>
+
+<p>
+  The outcome of your report is: <strong><%= outcome(@complaint.outcome)['name'] %></strong>. This means
+  <%= outcome(@complaint.outcome)['user_facing'] %>
+</p>
+
+<p>
+  For the full details and the response from the member of staff who reviewed your report, please
+  <%= link_to 'view your report here', complaint_url(@complaint.access_token) %>.
+</p>
+
+<p>Thank you again for taking the time to report this to us and helping to keep our corner of the Internet safe.</p>

app/views/complaints_mailer/new_complaint.html.erb

@@ -0,0 +1,26 @@
+<h1 class="has-font-size-heading">Your report has been received</h1>
+<p>
+  This email is to confirm that we have received your <%= report_type(@complaint.report_type)['name'].downcase %>.
+</p>
+<p>
+  We want to reassure you that we take all content reports seriously. A member of staff will be assigned to review your
+  report and will take any appropriate action.
+</p>
+
+<% if @complaint.user_wants_updates? %>
+  <p>
+    You will receive a further email when your report has been reviewed and responded to.
+  </p>
+<% else %>
+  <p>
+    You have requested that we <em>not</em> contact you further about this report, so this is the only email you will
+    receive in relation to your report.
+  </p>
+<% end %>
+
+<p>
+  If you would like to view the progress of your report, you can
+  <%= link_to 'view it here', complaint_url(@complaint.access_token) %>.
+</p>
+
+<p>Thank you for taking the time to report this to us.</p>

config/config/safety_center.yml

@@ -29,12 +29,19 @@ outcomes:
   upheld:
     name: Upheld
     description: The report is upheld; the reporter's classification of the content is correct.
+    user_facing: our community team agreed with your report and how you classified this content, and have taken
+      appropriate action.
   actionable:
     name: Actionable
     description: The content is actionable but the reported classification is not correct.
+    user_facing: our community team agreed that the content you reported was actionable and have taken appropriate
+      action, but have changed your classification of the content for reporting purposes.
   disputed:
     name: Disputed
     description: The reporter's classification is disputed; the content does not appear to be actionable.
+    user_facing: our community team have reviewed your report and have decided that the content you reported is not
+      actionable. This does not mean that the content cannot be removed by community moderators for breaking
+      community-specific rules, just that it does not breach our Content Policy.
 
 report_types:
   illegal:

test/fixtures/complaints.yml

@@ -40,6 +40,7 @@ reviewed:
   user_wants_updates: true
   email: test1@example.com
   status: reviewed
+  outcome: disputed
   access_token: a84acee3-117a-4719-a5d5-72ad720bbfd7
   status_updated_at: <%= 1.day.ago %>
 

test/mailers/complaints_mailer_test.rb

@@ -0,0 +1,19 @@
+require 'test_helper'
+
+class ComplaintsMailerTest < ActionMailer::TestCase
+  test 'new_complaint' do
+    email = ComplaintsMailer.with(complaint: complaints(:anonymous)).new_complaint
+    assert_emails 1 do
+      email.deliver_later
+    end
+    assert_operator email.from[0].length, :>, 3, 'Sender appears to be empty or default value'
+  end
+
+  test 'complaint_reviewed' do
+    email = ComplaintsMailer.with(complaint: complaints(:reviewed)).complaint_reviewed
+    assert_emails 1 do
+      email.deliver_later
+    end
+    assert_operator email.from[0].length, :>, 3, 'Sender appears to be empty or default value'
+  end
+end

test/mailers/previews/complaints_mailer_preview.rb

@@ -0,0 +1,10 @@
+# Preview all emails at http://localhost:3000/rails/mailers/complaints_mailer
+class ComplaintsMailerPreview < ActionMailer::Preview
+  def new_complaint
+    ComplaintsMailer.with(complaint: Complaint.first).new_complaint
+  end
+
+  def complaint_reviewed
+    ComplaintsMailer.with(complaint: Complaint.where(status: 'reviewed').first).complaint_reviewed
+  end
+end