Merge pull request #815 from ritza-co/963-freshservice

963: remove 'externally'; freshservice-integration

Author: Nadia-JSch

docs/integration/external-integrations/freshservice-integration.mdx

@@ -35,7 +35,7 @@ The installation process has three steps, which are discussed in more detail in
 Ensure that cloud services are enabled and configured:
 
 1. Navigate to **Tools > Integrations > Cloud Services**.
-2. Enter your externally accessible Device42 IP address or FQDN in the **D42 URL for SaaS apps** field. If you have configured a digital certificate, you can enter the name of the device instead. 
+2. Enter your Device42 IP address or FQDN in the **D42 URL for SaaS apps** field. If you have configured a digital certificate, you can enter the name of the device instead. 
 3. Select your **Cloud Connector** location or environment. It's set to **USA** by default.
 
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