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Merge pull request #30 from flashcatcloud/doc-review/2026-03-26-000000
docs: pricing audit — version tips, resource limits, and notification quotas
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‎en/on-call/advanced/war-room.mdx‎

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description: "War Room is an automated collaboration feature designed for incident emergency response, capable of creating and managing dedicated communication groups on mainstream instant messaging platforms."
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<Tip>**Plan requirement**: This feature requires an On-call Pro or higher subscription. [Learn more](https://flashcat.cloud/flashduty/price/)</Tip>
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Flashduty On-call War Room is an automated collaboration feature designed for incident emergency response. It creates and manages dedicated communication groups on mainstream instant messaging (IM) platforms throughout the entire incident lifecycle, ensuring teams can respond and collaborate efficiently.
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## Key Features

‎en/on-call/analytics/insights.mdx‎

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description: "Use insights for data analysis, with statistics and analysis of incident data across multiple dimensions such as channels, teams, and individuals. Supports data download and export to enable data-driven business growth"
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<Tip>**Plan requirement**: This feature requires an On-call Standard or higher subscription. [Learn more](https://flashcat.cloud/flashduty/price/)</Tip>
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## Key Features
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<CardGroup cols={2}>

‎en/on-call/channel/noise-reduction.mdx‎

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description: "Reduce alert noise through grouping, silencing, inhibition, and other strategies to improve processing efficiency"
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<Tip>**Plan requirement**: Alert aggregation, storm warning, and inhibit rules require an On-call Standard or higher subscription. Silence rules are available on all plans. [Learn more](https://flashcat.cloud/flashduty/price/)</Tip>
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Noise reduction is one of the core capabilities of Flashduty On-call. When an alert storm hits, you might receive hundreds of similar notifications. The noise reduction feature groups these alerts into a single incident, so you only need to handle it once instead of being overwhelmed by repeated notifications.
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‎en/on-call/configuration/custom-fields.mdx‎

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description: "Add custom metadata to incidents to record specific business information"
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<Tip>**Plan requirement**: This feature requires an On-call Standard or higher subscription. [Learn more](https://flashcat.cloud/flashduty/price/)</Tip>
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Custom fields extend incident description information. Flashduty On-call supports integrating most common alert systems, displaying pushed content in Labels. But you may need to record additional information, such as manually marking whether an incident is a false alarm. Custom fields are designed for this purpose.
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‎en/on-call/configuration/service-calendar.mdx‎

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<Tip>**Plan requirement**: This feature requires an On-call Pro or higher subscription. [Learn more](https://flashcat.cloud/flashduty/price/)</Tip>
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{/*
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## Video Introduction
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‎en/on-call/configuration/templates.mdx‎

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<Tip>**Plan requirement**: This feature requires an On-call Pro or higher subscription. [Learn more](https://flashcat.cloud/flashduty/price/)</Tip>
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## Use Cases
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The system uses templates when assigning incidents in the following scenarios:

‎en/on-call/incident/outlier-incidents.mdx‎

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description: "Outlier incident detection for quick handling of new incidents"
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<Tip>**Plan requirement**: This feature requires an On-call Pro or higher subscription. [Learn more](https://flashcat.cloud/flashduty/price/)</Tip>
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An outlier incident is one that has never occurred in the past period. If an incident is identified as an outlier, responders should be alert. This is critical for On-call engineers because outlier incidents may have unknown impacts, and handling procedures may need to be decided on the spot. Some engineers may only care about outlier incidents—they create standardized processes or SOPs for resolving such incidents.
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## View Outlier Incidents

‎en/on-call/integration/alert-integration/label-enhancement.mdx‎

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description: "Label enhancement automatically generates new labels during alert ingestion to supplement source data. Examples: extract IP from description, map resource ID to readable name, combine multiple fields to generate jump links, query external systems via API for dynamic data"
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keywords: ["label enhancement", "auto labels", "data extraction", "field mapping", "alert labels", "API mapping", "dynamic labels"]
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<Tip>**Plan requirement**: Basic label enhancement requires an On-call Standard or higher subscription. Advanced label enhancement (such as API mapping) requires a Pro or higher subscription. [Learn more](https://flashcat.cloud/flashduty/price/)</Tip>
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{/*
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## Video Introduction
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<video

‎en/on-call/integration/change-integration/custom-event.mdx‎

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description: "Push change events from your own systems to Flashduty On-call via standard protocol. Most incidents are caused by changes, and linking changes with alert events helps quickly identify incident root causes"
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<Tip>**Plan requirement**: This feature requires an On-call Standard or higher subscription. [Learn more](https://flashcat.cloud/flashduty/price/)</Tip>
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<Tip>
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Flashduty On-call has adapted webhook protocols for some common ticketing and deployment systems. For these systems, you should first use the corresponding integrations. This integration provides a standard HTTP interface that requires your development adaptation, with the benefit of integrating with any deployment system.
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‎en/on-call/integration/instant-messaging/dingtalk.mdx‎

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description: "By integrating a Dingtalk custom app, you can receive and respond to alerts within Dingtalk"
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<Tip>**Plan requirement**: IM integration requires an On-call Pro or higher subscription. [Learn more](https://flashcat.cloud/flashduty/price/)</Tip>
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<Note>
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This documentation uses the new version of Dingtalk Open Platform as an example.
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</Note>

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