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Merge branch 'test' of github.com:flashcatcloud/knowledge-base into test
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flashduty/en/1. On-call/8. Integrations/8.1 Alerts integration/8.1.0 Standard Alert Integration.md

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3. The new event might be discarded due to matching exclusion, discard, suppression, or silence rules.
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4. When a new event triggers a new alert, the system enters the second layer of noise reduction check, determining if the new alert can be merged into an active incident. If possible, it will only merge into the existing incident without generating a new one.
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For more information, please refer to [Alert Noise Reduction](https://docs.flashcat.cloud/en/flashduty/what-is-noise-reduction).
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For more information, please refer to [Alert Noise Reduction](https://docs.flashcat.cloud/en/on-call/channel/noise-reduction).
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</details>

flashduty/en/1. On-call/8. Integrations/8.1 Alerts integration/8.1.1 Email Integration.md

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## Severity Mapping
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Currently, all alerts pushed to Flashduty through the email integration are set to Warning severity. However, you can customize the severity using the [alert pipeline](https://docs.flashcat.cloud/en/flashduty/alert-pipelines).
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Currently, all alerts pushed to Flashduty through the email integration are set to Warning severity. However, you can customize the severity using the [alert pipeline](https://docs.flashcat.cloud/en/on-call/integration/alert-integration/alert-pipelines).

flashduty/en/1. On-call/8. Integrations/8.1 Alerts integration/8.1.39 StateCloud Integration.md

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Sync StateCloud monitoring alert events to Flashduty via webhook for automated alert noise reduction.
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For resource monitoring events from StateCloud [secondary nodes](#secondary-nodes), please use Huawei Cloud integration. Refer to [Huawei Cloud Alert Integration Guide](https://docs.flashcat.cloud/en/flashduty/huawei-ces-integration-guide?nav=01JCQ7A4N4WRWNXW8EWEHXCMF5).
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For resource monitoring events from StateCloud [secondary nodes](#secondary-nodes), please use Huawei Cloud integration. Refer to [Huawei Cloud Alert Integration Guide](https://docs.flashcat.cloud/en/on-call/integration/alert-integration/alert-sources/huawei-ces).
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<div class="hide">

flashduty/en/1. On-call/8. Integrations/8.1 Alerts integration/8.1.46 DingtalkAlert Integration.md

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## Severity Mapping
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Currently, all alerts pushed to Flashduty through the Dingtalk integration are set to Warning severity. However, you can customize the severity using the [alert pipeline](https://docs.flashcat.cloud/en/flashduty/alert-pipelines).
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Currently, all alerts pushed to Flashduty through the Dingtalk integration are set to Warning severity. However, you can customize the severity using the [alert pipeline](https://docs.flashcat.cloud/en/on-call/integration/alert-integration/alert-pipelines).

flashduty/en/1. On-call/8. Integrations/8.1 Alerts integration/8.1.47 Feishu(Lark)Alert Integration.md

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## Severity Mapping
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Currently, all alerts pushed to Flashduty through the Feishu(lark) integration are set to Warning severity. However, you can customize the severity using the [alert pipeline](https://docs.flashcat.cloud/en/flashduty/alert-pipelines).
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Currently, all alerts pushed to Flashduty through the Feishu(lark) integration are set to Warning severity. However, you can customize the severity using the [alert pipeline](https://docs.flashcat.cloud/en/on-call/integration/alert-integration/alert-pipelines).

flashduty/en/1. On-call/8. Integrations/8.1 Alerts integration/8.1.51 Cloudflare Integration.md

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<div class="md-block">
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Currently, all alerts pushed to Flashduty through the Cloudflare integration are set to Warning severity. However, you can customize the severity using the [alert pipeline](https://docs.flashcat.cloud/en/flashduty/alert-pipelines).
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Currently, all alerts pushed to Flashduty through the Cloudflare integration are set to Warning severity. However, you can customize the severity using the [alert pipeline](https://docs.flashcat.cloud/en/on-call/integration/alert-integration/alert-pipelines).
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</div>
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flashduty/en/1. On-call/8. Integrations/8.1 Alerts integration/8.1.52 WecomAlert Integration.md

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### Notes
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- Wecom alert integration URL only supports Text and Markdown message types; other message types cannot be received
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- Flashduty will generate a default alert title: "Wecom robot Alert , If you need to change the title, you can customize it using the [alert pipeline](https://docs.flashcat.cloud/en/flashduty/alert-pipelines)"
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- Flashduty will generate a default alert title: "Wecom robot Alert , If you need to change the title, you can customize it using the [alert pipeline](https://docs.flashcat.cloud/en/on-call/integration/alert-integration/alert-pipelines)"
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## Severity Mapping
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Currently, all alerts pushed to Flashduty through the Wecom integration are set to Warning severity. However, you can customize the severity using the [alert pipeline](https://docs.flashcat.cloud/en/flashduty/alert-pipelines).
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Currently, all alerts pushed to Flashduty through the Wecom integration are set to Warning severity. However, you can customize the severity using the [alert pipeline](https://docs.flashcat.cloud/en/on-call/integration/alert-integration/alert-pipelines).
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title: "Wecom Alert Integration"
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### Notes
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- Wecom alert integration URL only supports Text and Markdown message types; other message types cannot be received
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- Flashduty will generate a default alert title: "Wecom robot Alert , If you need to change the title, you can customize it using the [alert pipeline](https://docs.flashcat.cloud/en/flashduty/alert-pipelines)"
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- Flashduty will generate a default alert title: "Wecom robot Alert , If you need to change the title, you can customize it using the [alert pipeline](https://docs.flashcat.cloud/en/on-call/integration/alert-integration/alert-pipelines)"
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## Severity Mapping
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Currently, all alerts pushed to Flashduty through the Wecom integration are set to Warning severity. However, you can customize the severity using the [alert pipeline](https://docs.flashcat.cloud/en/flashduty/alert-pipelines).
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Currently, all alerts pushed to Flashduty through the Wecom integration are set to Warning severity. However, you can customize the severity using the [alert pipeline](https://docs.flashcat.cloud/en/on-call/integration/alert-integration/alert-pipelines).

flashduty/en/1. On-call/8. Integrations/8.1 Alerts integration/8.1.53 Harbor Alert Integration.md

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## Severity Mapping
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Currently, all alerts pushed to Flashduty through the Harbor integration are set to Warning severity. However, you can customize the severity using the [alert pipeline](https://docs.flashcat.cloud/en/flashduty/alert-pipelines).
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Currently, all alerts pushed to Flashduty through the Harbor integration are set to Warning severity. However, you can customize the severity using the [alert pipeline](https://docs.flashcat.cloud/en/on-call/integration/alert-integration/alert-pipelines).
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title: "Volcengine RTC Alert Events"
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description: "Sync Volcengine RTC alert events to Flashduty via webhook for automated alert noise reduction"
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date: "2024-07-05T10:00:00+08:00"
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url: "https://docs.flashcat.cloud/en/flashduty/volcengine-rtc-integration-guide"
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---
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Sync Volcengine RTC alert events to Flashduty via webhook for automated alert noise reduction.
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<div class="hide">
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## In Flashduty
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---
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You can obtain an integration push URL through either of these two methods:
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### Using Private Integration
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Choose this method when you don't need to route alert events to different channels - it's simpler.
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<details>
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<summary>Expand</summary>
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1. Go to the Flashduty console, select **Channel**, and enter a channel's details page
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2. Select the **Integrations** tab, click **Add Integration** to enter the integration page
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3. Choose **Volcengine RTC** integration and click **Save** to generate a card
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4. Click the generated card to view the **Push URL**, copy it for later use, and you're done
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</details>
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### Using Shared Integration
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Choose this method when you need to route alerts to different channels based on the alert event payload.
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<details>
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<summary>Expand</summary>
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1. Go to the Flashduty console, select **Integration Center=>Alert Events** to enter the integration selection page
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2. Select **Volcengine RTC** integration:
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- **Integration Name**: Define a name for this integration
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3. Configure the default route and select the corresponding channel (after the integration is created, you can go to `Route` to configure more routing rules)
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4. Click **Save** and copy the newly generated **push URL** for later use
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5. Done
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</details>
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</div>
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## In Volcengine
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---
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### Configure Alert Rules
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1. Login to your `Volcengine` console, find `RTC`, and enter the corresponding product console.
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2. In the left menu, select `Monitor->Alert Notifications`, and go to the `Alert Rules` page.
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3. Create or edit an alert rule, check `Alert Callback` on the rule page and fill in the <span class='integration_url'>push URL</span> for the alert integration.
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4. Configure other options as needed.
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5. Click `Confirm` to complete the configuration.
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![2026-02-04-17-11-27](https://docs-cdn.flashcat.cloud/images/png/f3a0d7b4943bd21b37fa34831ba120ff.png)
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## Status Mapping
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|Volcengine RTC|Flashduty|Status|
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|---|---|---|
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|Critical|Critical|Critical|
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|Warning|Warning|Warning|
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|Notice|Info|Info|
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You can customize the severity through [Alert Processing Pipeline](https://docs.flashcat.cloud/en/on-call/integration/alert-integration/alert-pipelines).
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title: "Ucloud CloudWatch Alert Events"
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description: "Sync Ucloud CloudWatch alert events to Flashduty via webhook for automated alert noise reduction"
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date: "2024-07-05T10:00:00+08:00"
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url: "https://docs.flashcat.cloud/en/flashduty/ucloud-cloudwatch-integration-guide"
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Sync Ucloud CloudWatch alert events to Flashduty via webhook for automated alert noise reduction.
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<div class="hide">
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## In Flashduty
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You can obtain an integration push URL through either of these two methods:
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### Using Private Integration
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Choose this method when you don't need to route alert events to different channels - it's simpler.
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<details>
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<summary>Expand</summary>
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1. Go to the Flashduty console, select **Channel**, and enter a channel's details page
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2. Select the **Integrations** tab, click **Add Integration** to enter the integration page
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3. Choose **Ucloud CloudWatch** integration and click **Save** to generate a card
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4. Click the generated card to view the **Push URL**, copy it for later use, and you're done
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</details>
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### Using Shared Integration
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<details>
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<summary>Expand</summary>
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1. Go to the Flashduty console, select **Integration Center=>Alert Events** to enter the integration selection page
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2. Select **Ucloud CloudWatch** integration:
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- **Integration Name**: Define a name for this integration
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3. Configure the default route and select the corresponding channel (after the integration is created, you can go to `Route` to configure more routing rules)
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4. Click **Save** and copy the newly generated **push URL** for later use
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5. Done
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</details>
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</div>
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## In Ucloud
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### Step 1: Configure Notice Template
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1. Login to your Ucloud console, search for `CloudWatch` product, and enter the corresponding product console.
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2. In the menu, select `Notice Management`, and go to the `Contact Template` page.
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3. Create or edit a notification template, check `Webhook` on the template page.
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4. Select `English` for **Callback Language**, and enter the <span class='integration_url'>push URL</span> for the alert integration in the input box.
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5. Enter `Flashduty` or another name for the template name.
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6. Configure other options as needed.
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7. Click `Submit` to complete the configuration.
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![2026-02-05-14-16-00](https://docs-cdn.flashcat.cloud/images/png/9e6ee0943b6f3ee6b942229bd456cf75.png)
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### Step 2: Configure Alert Policy
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2. In the menu, select `Alarm Management`, and go to the `Alarm Policy` page.
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3. Create or edit an alert policy, find the **Notification Settings** on the policy configuration page, and select the notification template created in **Step 1**.
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4. Configure other options as needed.
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5. Click `Submit` to complete the configuration.
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## Severity Mapping
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Currently, all Ucloud CloudWatch alert events pushed to Flashduty have a severity of Warning. You can customize the severity through [Alert Processing Pipeline](https://docs.flashcat.cloud/en/on-call/integration/alert-integration/alert-pipelines).

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