@@ -301,15 +301,15 @@ <h5>IMS support</h5>
301301 < div class ="pure-u-1 pure-u-md-23-24 ">
302302 < h6 > Engage</ h6 >
303303 < h1 > Advocates and ideas</ h1 >
304- < p > Get an IMS advocate to represent you and learn how to submit ideas to the IMS team .</ p >
304+ < p > Get an IMS advocate to represent you. Also, submit your ideas to enhance the IMS product .</ p >
305305 < div class ="button-g ">
306306 < a class ="button button-primary button "
307307 onfocus ="closeNavMenu() "
308308 target ="_blank "
309309 aria-label ="Request an IMS Advocate "
310310 href ="mailto:deepakk@us.ibm.com "
311311 rel ="noopener noreferrer ">
312- Request an IMS Advocate
312+ Request an IMS advocate
313313 </ a >
314314 < a class ="button button-secondary button "
315315 aria-label ="Submit ideas for enhancements "
@@ -326,32 +326,31 @@ <h1>Advocates and ideas</h1>
326326 < section class ="white-bg pure-g ">
327327 < div class ="pure-u-1 pure-u-md-1-4 section-header ">
328328 < h2 > Who are they?</ h2 >
329- < p > IMS Advocates are folks that work at the IMS lab.</ p >
330329 </ div >
331330 < div class ="pure-u-md-3-4 ">
332331 < div class ="pure-g pure-g-pad center-content ">
333332 < div class ="pure-u-1 pure-u-md-9-24 ">
334333 < div class ="inline-g ">
335334 < img src ="wp-content/Development.svg " alt ="">
336- < p > IMS Developers </ p >
335+ < p > IMS developers </ p >
337336 </ div >
338337 </ div >
339338 < div class ="pure-u-1 pure-u-md-9-24 ">
340339 < div class ="inline-g ">
341340 < img src ="wp-content/Exam-mode.svg " alt ="">
342- < p > IMS Testers </ p >
341+ < p > IMS testers </ p >
343342 </ div >
344343 </ div >
345344 < div class ="pure-u-1 pure-u-md-9-24 ">
346345 < div class ="inline-g ">
347346 < img src ="wp-content/Help-desk.svg " alt ="">
348- < p > IMS Level 2 support</ p >
347+ < p > IMS support</ p >
349348 </ div >
350349 </ div >
351350 < div class ="pure-u-1 pure-u-md-9-24 ">
352351 < div class ="inline-g ">
353352 < img src ="wp-content/User-profile.svg " alt ="">
354- < p > IMS Product managers</ p >
353+ < p > IMS product managers</ p >
355354 </ div >
356355 </ div >
357356 </ div >
@@ -362,32 +361,31 @@ <h2>Who are they?</h2>
362361 < section class ="gray-bg pure-g ">
363362 < div class ="pure-u-1 pure-u-md-1-4 section-header ">
364363 < h2 > What do they do?</ h2 >
365- < p > An IMS Advocates job is to help IMS clients.</ p >
366364 </ div >
367365 < div class ="pure-u-md-3-4 ">
368366 < div class ="pure-g pure-g-pad ">
369367 < div class ="pure-u-1 pure-u-md-1-2 ">
370368 < div class ="inline-g ">
371369 < h2 > 1</ h2 >
372- < p > They are there to get you what you need to be successful with IMS.</ p >
370+ < p > They can help you be more successful with IMS.</ p >
373371 </ div >
374372 </ div >
375373 < div class ="pure-u-1 pure-u-md-1-2 ">
376374 < div class ="inline-g ">
377375 < h2 > 2</ h2 >
378- < p > A good IMS advocate is a lobbyist for their IMS clients.</ p >
376+ < p > They lobby for their clients.</ p >
379377 </ div >
380378 </ div >
381379 < div class ="pure-u-1 pure-u-md-1-2 ">
382380 < div class ="inline-g ">
383381 < h2 > 3</ h2 >
384- < p > IMS advocates ensure to have regular calls with their clients .</ p >
382+ < p > There is no cost to the client .</ p >
385383 </ div >
386384 </ div >
387385 < div class ="pure-u-1 pure-u-md-1-2 ">
388386 < div class ="inline-g ">
389387 < h2 > 4</ h2 >
390- < p > IMS advocates are NOT salespeople, they don't earn commission .</ p >
388+ < p > They are < i > not </ i > salespeople; they don't earn commissions .</ p >
391389 </ div >
392390 </ div >
393391 </ div >
@@ -402,26 +400,35 @@ <h2>Examples of advocacy</h2>
402400 < div class ="pure-u-1 pure-g pure-g-pad ">
403401 < div class ="pure-u-md-7-24 column-g ">
404402 < div > < img src ="wp-content/Db2-buffer-pool.svg " alt ="" class ="icon-md icon-invert "> </ div >
405- < div > < p > A client made their Db2 DBA in charge of IMS.</ p > </ div >
406403 < div >
407- < h4 class ="advocacy-action "> Advocacy action</ h4 >
408- < p > The IMS team set up educational webinars for Db2 DBA's.</ p >
404+ < h4 > Challenge</ h4 >
405+ < p > A Db2 DBA needed to learn how to run IMS databases.</ p >
406+ </ div >
407+ < div >
408+ < h4 > Advocacy action</ h4 >
409+ < p > Advocate assembled live and self-paced IMS database education for the client.</ p >
409410 </ div >
410411 </ div >
411412 < div class ="pure-u-md-7-24 column-g ">
412413 < div > < img src ="wp-content/File-storage.svg " alt ="" class ="icon-md icon-invert "> </ div >
413- < div > < p > A client requested to have a DEDB greater than 2K AREAs.</ p > </ div >
414414 < div >
415- < h4 class ="advocacy-action "> Advocacy action</ h4 >
416- < p > Enhancement released to increase DEDBs storage to 9,999 AREAs.</ p >
415+ < h4 > Challenge</ h4 >
416+ < p > Client requested that their DEDBs have more than 2,048 areas per database.</ p >
417+ </ div >
418+ < div >
419+ < h4 > Advocacy action</ h4 >
420+ < p > Advocate pushed for an enhancement to allow DEDBs to have 9,999 areas per database.</ p >
417421 </ div >
418422 </ div >
419423 < div class ="pure-u-md-7-24 column-g ">
420424 < div > < img src ="wp-content/Time.svg " alt ="" class ="icon-md icon-invert "> </ div >
421- < div > < p > A client opened a case for an issue regarding a PoC.</ p > </ div >
422425 < div >
423- < h4 class ="advocacy-action "> Advocacy action</ h4 >
424- < p > Made sure to escalate the matter to get attention to the case and to get it resolved sooner.</ p >
426+ < h4 > Challenge</ h4 >
427+ < p > Client needed a quick turnaround for a proof of concept.</ p >
428+ </ div >
429+ < div >
430+ < h4 > Advocacy action</ h4 >
431+ < p > Advocate helped escalate the requirement to resolve the situation sooner.</ p >
425432 </ div >
426433 </ div >
427434 </ div >
@@ -431,28 +438,29 @@ <h4 class="advocacy-action">Advocacy action</h4>
431438 < section id ="ideas " class ="blue-bg pure-g ">
432439 < div class ="pure-u-1 section-header ">
433440 < h2 > Shape the future of IMS</ h2 >
434- < p > We invite you to shape the future of IMS, including product roadmaps, by submitting ideas
435- that matter to you the most. Here's how it works:
441+ < p > We invite you to shape the future of IMS, including adding input to product roadmaps, by submitting ideas
442+ that matter to you the most.
436443 </ p >
437444 </ div >
438445 < div class ="pure-u-1 pure-g pure-g-pad ">
439446 < div class ="pure-u-md-11-24 ">
440447 < img src ="wp-content/icons/icon_idea.svg " alt ="" class ="icon-sm ">
441- < h3 > Search existing ideas</ h3 >
442- < p > Start by searching and reviewing ideas and requests to enhance a product or service.
443- Take a look at ideas others have posted, and add a comment, vote, or subscribe to updates on
444- them if they matter to you. If you can't find what you are looking for.
445- </ p >
448+ < h3 > Review ideas and post your own</ h3 >
449+ < ol >
450+ < li > < p > Review existing requirements to enhance IMS.</ p > </ li >
451+ < li > < p > Optional: Comment, vote, or subscribe to those enhancements.</ p > </ li >
452+ < li > < p > Post an idea if it doesn't already exist.</ p > </ li >
453+ < li > < p > Get feedback from the IMS team and other customers to refine your idea.</ p > </ li >
454+ < li > < p > Subscribe to follow the idea through the IMS ideas process.</ p > </ li >
455+ </ ol >
446456 </ div >
447- < div class ="pure-u-md-11-24 ">
457+ <!-- < div class="pure-u-md-11-24">
448458 <img src="wp-content/icons/icon_edit.svg" alt="" class="icon-sm">
449459 <h3>Post your ideas</h3>
450460 <ol>
451- < li > < p > Post an idea.</ p > </ li >
452- < li > < p > Get feedback from the IMS team and other customers to refine your idea.</ p > </ li >
453- < li > < p > Follow the idea through the IMS Ideas process.</ p > </ li >
461+
454462 </ol>
455- </ div >
463+ </div> -->
456464 </ div >
457465 < div class ="pure-u-1 pure-g pure-g-pad ">
458466 < div class ="pure-u-md-11-24 pure-u-xl-5-24 ">
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