@@ -10327,30 +10327,54 @@ paths:
1032710327 order_number: ORDER-12345
1032810328 total_amount: 99.99
1032910329 get:
10330- summary: Get Custom Object Instance by External ID
10330+ summary: List Custom Object Instances
1033110331 parameters:
10332+ - name: references_contact_id
10333+ in: query
10334+ required: false
10335+ description: Return instances associated with the given contact ID.
10336+ schema:
10337+ type: string
10338+ - name: references_conversation_id
10339+ in: query
10340+ required: false
10341+ description: Return instances associated with the given conversation ID.
10342+ schema:
10343+ type: string
1033210344 - name: external_id
1033310345 in: query
10334- style: form
10335- required: true
10346+ required: false
10347+ description: Return the single instance with this external ID. When provided,
10348+ the response is a single object rather than a list.
1033610349 schema:
1033710350 type: string
10338- description: The unique identifier for the instance in the external system
10339- it originated from.
10340- title: Find by external_id
10341- properties:
10342- external_id:
10343- type: string
10344- required:
10345- - external_id
10351+ - name: page
10352+ in: query
10353+ required: false
10354+ description: Page number of results to fetch.
10355+ schema:
10356+ type: integer
10357+ - name: per_page
10358+ in: query
10359+ required: false
10360+ description: Number of results per page. Maximum 150.
10361+ schema:
10362+ type: integer
10363+ maximum: 150
1034610364 - name: Intercom-Version
1034710365 in: header
1034810366 schema:
1034910367 "$ref": "#/components/schemas/intercom_version"
1035010368 tags:
1035110369 - Custom Object Instances
10352- operationId: getCustomObjectInstancesByExternalId
10353- description: Fetch a Custom Object Instance by external_id.
10370+ operationId: listCustomObjectInstances
10371+ description: |-
10372+ List instances of a custom object type. Three modes are supported:
10373+ - **No filter** — returns all instances for the type.
10374+ - **`references_contact_id`** — returns instances associated with the given contact.
10375+ - **`references_conversation_id`** — returns instances associated with the given conversation.
10376+
10377+ When **`external_id`** is provided, returns a single matching instance (not a list).
1035410378 responses:
1035510379 '200':
1035610380 description: successful
@@ -10359,22 +10383,40 @@ paths:
1035910383 examples:
1036010384 successful:
1036110385 value:
10362- id: '24'
10363- type: Order
10364- custom_attributes:
10365- order_number: ORDER-12345
10366- total_amount: 99.99
10367- external_id: '123'
10368- external_created_at:
10369- external_updated_at:
10370- created_at: 1734537748
10371- updated_at: 1734537748
10372- schema:
10373- "$ref": "#/components/schemas/custom_object_instance"
10386+ type: list
10387+ pages:
10388+ type: pages
10389+ page: 1
10390+ per_page: 20
10391+ total_pages: 1
10392+ total_count: 2
10393+ data:
10394+ - id: '2'
10395+ type: Order
10396+ custom_attributes:
10397+ order_number: ORDER-98765
10398+ total_amount: 149.99
10399+ external_id: order_002
10400+ external_created_at:
10401+ external_updated_at:
10402+ created_at: 1734537800
10403+ updated_at: 1734537800
10404+ - id: '1'
10405+ type: Order
10406+ custom_attributes:
10407+ order_number: ORDER-12345
10408+ total_amount: 99.99
10409+ external_id: order_001
10410+ external_created_at: 1734537100
10411+ external_updated_at: 1734537100
10412+ created_at: 1734537100
10413+ updated_at: 1734537100
10414+ schema:
10415+ "$ref": "#/components/schemas/custom_object_instances_paginated_list"
1037410416 '401':
1037510417 $ref: "#/components/responses/Unauthorized"
1037610418 '404':
10377- $ref: "#/components/responses/ObjectNotFound "
10419+ $ref: "#/components/responses/TypeNotFound "
1037810420 delete:
1037910421 summary: Delete a Custom Object Instance by External ID
1038010422 parameters:
@@ -23213,6 +23255,31 @@ components:
2321323255 reference attribute on the parent object.
2321423256 items:
2321523257 "$ref": "#/components/schemas/custom_object_instance"
23258+ custom_object_instances_paginated_list:
23259+ title: Custom Object Instances
23260+ type: object
23261+ x-tags:
23262+ - Custom Object Instances
23263+ description: A paginated list of custom object instances.
23264+ nullable: false
23265+ properties:
23266+ type:
23267+ type: string
23268+ description: The type of the object - `list`.
23269+ enum:
23270+ - list
23271+ example: list
23272+ pages:
23273+ "$ref": "#/components/schemas/pages_link"
23274+ total_count:
23275+ type: integer
23276+ description: A count of the total number of custom object instances.
23277+ example: 2
23278+ data:
23279+ type: array
23280+ description: An array of Custom Object Instance objects.
23281+ items:
23282+ "$ref": "#/components/schemas/custom_object_instance"
2321623283 customer_request:
2321723284 type: object
2321823285 nullable: true
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