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id common-errors
title Keploy Troubleshooting Guide
sidebar_label Troubleshooting Guide
tags
explanation
faq

Let’s explore some frequently encountered issues and how to resolve them effectively.

1. Dependency Not Found Error

Description:

This error occurs when Keploy cannot locate or access a required dependency, such as a database or external service.

Possible Cause:

  • The dependency may not be running or is incorrectly configured.
  • Networking issues may be preventing Keploy from connecting to external dependencies.

Solution:

  • Verify that all required services (e.g., databases, third-party APIs) are active and accessible.
  • Check the environment variables or configuration files to confirm the correct host and port details.
  • Use network diagnostic tools (e.g., ping, traceroute) to identify connectivity issues.

2. Unable to Record API Calls

Description:

Keploy fails to record incoming API traffic, meaning no tests are generated.

Possible Cause:

  • Incorrect integration with the application.
  • Keploy may not be correctly started with the application, or the SDK is not configured properly.
  • The application may not be making API calls that are recognizable by Keploy.

Solution:

  • Double-check the integration guide for the programming language you’re using.
  • Ensure that Keploy is properly hooked into the API layer.
  • Check Keploy logs for any missed or skipped requests.

3. Test Replay Failure

Description:

Keploy is unable to replay recorded API requests.

Possible Cause:

  • External services or databases may be in a different state than they were during recording.
  • Non-deterministic values like timestamps, UUIDs, or random values are causing failures.

Solution:

  • Leverage Keploy’s mocking capabilities to simulate external services and databases.
  • Use configurations to handle or exclude non-deterministic values for consistent comparisons.
  • Regularly reset the database state to match the conditions during recording.

4. Response Mismatch Error

Description:

When Keploy replays API calls, it detects a mismatch between the recorded response and the current response.

Possible Cause:

  • The application’s behavior has changed, leading to different responses.
  • Changes in the response format, status codes, or headers that weren’t present during recording.

Solution:

  • Review the application changes and determine if the mismatch is expected (e.g., new features).
  • If the change is acceptable, update the test baseline to reflect the new behavior.
  • Use Keploy’s flexible comparison options to ignore certain fields or values (like timestamps or version numbers).

5. Incorrect Test Generation

Description:

Keploy generates tests that don’t properly reflect the API interactions.

Possible Cause:

  • The API interaction may be too complex or involve custom logic that Keploy cannot automatically handle.
  • API parameters may be missing or misinterpreted during recording.

Solution:

  • Review the recorded test cases for correctness.
  • Manually adjust the generated tests to include missing or misinterpreted parameters.
  • Make use of Keploy’s API to refine the recording process if necessary.

6. Database Connection Error during Test Replay

Description:

Keploy cannot connect to the database or other external systems during the replay of tests.

Possible Cause:

  • The test environment may not have access to the same database as the original recording.
  • Database credentials or host information could be incorrect or missing in the test environment.

Solution:

  • Mirror the test environment configuration with the recording setup.
  • Use database mocks or stubs for isolated testing.
  • Double-check connection strings, credentials, and database availability.

7. Missing or Invalid Configuration Error

Description:

Keploy cannot find a valid configuration file or encounters errors in the configuration.

Possible Cause:

  • The Keploy configuration file (keploy.yaml or similar) is missing or contains invalid values.
  • Environment variables required by Keploy may not be set.

Solution:

  • Ensure the configuration file exists and follows the correct format.
  • Populate all required fields with valid values.
  • Check that environment variables are properly set.

8. Timeout Errors

Description:

Keploy times out while recording or replaying API calls.

Possible Cause:

  • Long-running API requests or slow external dependencies can cause timeout issues.
  • Keploy may have low timeout settings for API calls.

Solution:

  • Increase timeout settings in the Keploy configuration.
  • Identify and optimize slow-performing APIs or dependencies.
  • Use monitoring tools to analyze API performance.

9. Insufficient Permissions

Description:

Keploy fails due to insufficient permissions when accessing files, networks, or other resources.

Possible Cause:

The user or service running Keploy may not have sufficient permissions to access resources like databases, APIs, or file systems.

Solution:

  • Ensure that the user or service running Keploy has the necessary permissions.
  • Review system permissions and provide the required access rights for Keploy to function properly.

10. Version Compatibility Issues

Description:

Errors occur because of version mismatches between Keploy, its dependencies, or the application it’s testing.

Possible Cause:

  • Using incompatible versions of Keploy or related SDKs with your application.
  • Dependencies of Keploy (e.g., for mocking or replaying) may have updated and broken compatibility.

Solution:

  • Verify version compatibility for Keploy and its SDKs.
  • Consult Keploy documentation or release notes for known issues.
  • Use version pinning to maintain a stable environment.

11. Unsupported Protocol or API

Description:

Keploy does not support the protocol or API structure you are using (e.g., gRPC, SOAP, etc.).

Possible Cause:

  • The application might use an API or protocol that Keploy doesn’t yet support (e.g., WebSocket, gRPC).

Solution:

  • Confirm the supported protocols (currently HTTP/REST and GraphQL).
  • Consider alternative tools or frameworks for unsupported protocols.

If you’re still encountering issues after trying these solutions, feel free to reach out to the Keploy team on Slack

Happy Testing!