(generaltroubleshooting)=
Vous pouvez trouver des informations de dépannage sur de nombreuses pages dans le wiki. This page is a collection of links to help you find the information to solve your problem for various known issues.
D'autres informations utiles peuvent également être disponibles dans la FAQ.
(generaltroubleshooting-aaps-app)=
You may see a Google Play Protect warning that the app is unsafe, was built for older Android versions and doesn't include latest privacy protections.
Ignore it: More details, Install anyway.
(generaltroubleshooting-bluetooth-related-issues)=
For known issues with Bluetooth connections, dropouts of pump/pods, or activation and connection issues Bluetooth Troubleshooting
(generaltroubleshooting-android-related-issues)=
Android has implemented battery saving setting that are enabled by default. These settings automatically suspend/pause applications that are not required for the system to function to help conserve the amount of battery energy used by apps that don't always need to be running.
When this is enabled, it will very likely cause issue for AAPS and other supporting apps like xDrip+.
It's important to ensure that you have disabled Battery Optimization to ensure AAPS and other supporting apps remain active all the time.
Depending on your phone model and make there may be more than one location and setting which needs to have this disabled.
NOTE: Follow the steps below to Disable Battery Optimization for the Bluetooth service if your phone has this option, the same steps can be used to disable for AAPS and other apps, however the screenshots will only show how to do this for the Bluetooth service.
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Go to the Android settings, select "Apps".
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Sélectionnez "Voir toutes les applications"
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Dans le menu à droite, sélectionnez "Afficher les applications système".
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Maintenant, recherchez et sélectionnez l'application "Bluetooth".
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Cliquez sur "Optimisation de la batterie" et sélectionnez "Ne pas optimiser".
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Allez dans les paramètres d'Android, sélectionnez "Applications"
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Sur l'icône qui modifie soi-disant l'algorithme de tri (1), sélectionnez "Afficher les applications système" (2).
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Maintenant, recherchez l'application bluetooth et sélectionnez-la pour voir ses paramètres.
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Sélectionnez "batterie".
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Réglez le sur "Non optimisé"
See this guide for Huawei bluetooth & battery optimization
(generaltroubleshooting-cgm)=
Useful links to known issues and steps to resolve for CGMs.
(generaltroubleshooting-pumps)=
Useful links to known issues and steps to resolve for Pumps
(generaltroubleshooting-phones)=
Useful links to known issues and steps to resolve for Phones
(generaltroubleshooting-smartwatches)=
Useful links to known issues and steps to resolve for Smartwatches