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docs/content/multiprocess/_index.md
@@ -35,6 +35,12 @@ between process/Gunicorn runs (before startup is recommended).
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This environment variable should be set from a start-up shell script,
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and not directly from Python (otherwise it may not propagate to child processes).
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+Note: on Windows Subsystem for Linux (WSL), set `PROMETHEUS_MULTIPROC_DIR` to a
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+Linux-native filesystem path (e.g. `/tmp` or `/home/<user>`) rather than a
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+Windows-mounted path (e.g. `/mnt/c/...`). On Windows-mounted filesystems the
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+per-process metric files can be written with an incorrect internal offset,
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+causing the collector to silently read no data.
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+
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**2. Metrics collector**:
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The application must initialize a new `CollectorRegistry`, and store the
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