QTS Pool LIST Failed

[abradshaw]

I am pretty sure I know the answer here - I am running the following versions

• Client Version: v1.32.3
• Kustomize Version: v5.5.0
• Server Version: v1.32.2+k3s1

When trying to install I get this error first

Warning Failed 45s (x15 over 2m8s) trident-crd-controller Failed to create backend: problem initializing storage driver 'qnap-nas': adapter (Adapter 5) not found; please check the storage network interfaces setting

If I comment out the adaptor I get

Warning Failed 3s (x10 over 6s) trident-crd-controller Failed to create backend: problem initializing storage driver 'qnap-nas': rpc error: code = Unknown desc = QTS Pool LIST Failed : List StoragePool fail, Msg : Pool Performance; API returns result : ; Error Code :

Would I be right to say that this is due to the version I am using being too new ?

[abradshaw]

OK well I just redeployed with the following versions - same issue

• Client Version: v1.32.3
• Kustomize Version: v5.5.0
• Server Version: v1.30.2+k3s2

[Shanna-chen]

Hi @abradshaw
Based on the current error message, it appears that the issue may be related to the QTS Pool. To help us further investigate the root cause, could you please provide the following information:

1. Detailed error logs
2. Configuration settings related to the QTS Pool
3. QTS firmware version information

Thank you for your cooperation.

[Theddi]

I think i had the same problem and solved it by adding the accessing qnap user to the administrator group