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[BUG] Custom Action (for long-press) does not work when in headset mode (microphone in use) #697

@lonlazer

Description

@lonlazer

Describe the bug
When I set a custom long press action it works seamlessly when for example only music is playing.

As soon as the buds switch to headset mode (for example when the mic is accessed by Microsoft Teams or Mac voice recorder) the custom action does not work anymore - it will fall back to the native function of switching the noise controls.

Model: Galaxy Buds4 Pro

To Reproduce

  • Setup Custom action as long-press action
  • Start voice call (e.g. MS teams), voice recording etc
  • Long-press to initiate custom action -> not working
  • End Call -> working again

Expected behavior
Custom action should work during calls/headset mode.

Screenshots
Image

Desktop (please complete the following information):

  • OS: macOS 15.7.4 (24G503)
  • Application version: 5.2.0.0

Update: Also tested it on Linux, so probably not a macOS related problem.

Additional context
Model: Galaxy Buds4 Pro

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