Unexplained error in LTI Loading in Canvas

[dvonbri1]

I have about 70 students using CW successfully with Canvas - but one student has run into this issue with a few of the workouts (others have worked fine) : he gets a window that simply says 'The workout named 'X01-X10' does not exist or is not linked with an LMS assignment. Please contact the instructor.

When i view the course as the instructor at the URL: https://uncc.instructure.com/courses/158460/assignments/1357011 the URL is there, and the exercises show up fine, and many students have done them.

I'm not sure where to even begin troubleshooting this. The students is running into this in about 3/15 exercises.

[s-edwards]

Let's see what we can do to help diagnose this. Since I do not have access to uncc.instructure.com, can you provide some more details? For example, can you say which course number this course is on CodeWorkout?

Also, the message indicates the name "X01-X10", which I assume is the name of the assignment on Canvas. However, there is no workout with this name, so this suggests that the actual assignment/workout on CodeWorkout has a different name. Have you tried editing/correcting the name of the workout on CodeWorkout to match what you're using as the assignment name on Canvas?

Also, is this a student who has completed any other CodeWorkout assignments on Canvas for your course, or is this the first one the student has tried to do?