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add FAQ about offline mode #325

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wescopeland merged 2 commits into from
Apr 15, 2026
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add FAQ about offline mode #325

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e0bcad8
add FAQ about offline mode
Chew Mar 8, 2026
776cabc
reword slightly to address review
Chew Mar 15, 2026
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10 changes: 10 additions & 0 deletions docs/general/faq.md
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Expand Up @@ -210,6 +210,16 @@ If an achievement doesn't work correctly for you, there is a very good chance it

If the game has tickets, click on the 'open tickets' link. There will be a list to show any reports of broken achievements. You can comment on these to add helpful details or say you have a problem with this achievement too.

### Can I earn achievements offline?

We don't currently support a fully offline mode. You must be connected to the internet when you start a playing session.

If you lose connection while playing, you must ensure your emulator stays open until you re-connect.
Once you do, your achievements will be synced.

If you close your emulator before your achievements save, you must submit a [manual unlock](#how-do-i-request-a-manual-unlock).
If you have a screenshot or recording of you earning the achievement, this is usually sufficient evidence.

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## Account FAQ
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