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[Cloudflare One] Add Sync Required to MCP server status table #30935

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[Cloudflare One] Add Sync Required to MCP server status table #30935

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13 changes: 7 additions & 6 deletions src/content/docs/cloudflare-one/access-controls/ai-controls/mcp-portals.mdx
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Expand Up @@ -68,11 +68,12 @@ Cloudflare Access will validate the server connection and fetch a list of tools

The MCP server status indicates the synchronization status of the MCP server to Cloudflare Access.

| Status | Description |
| ------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Error | The server's authentication failed due to expired or incorrect credentials. To fix the issue, [reauthenticate the server](#reauthenticate-the-mcp-server). |
| Waiting | The server's tools, prompts, and resources are being synchronized. |
| Ready | The server was successfully synchronized and all tools, prompts, and resources are available. |
| Status | Description |
| ------------- | ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- |
| Error | The server's authentication failed due to expired or incorrect credentials. To fix the issue, [reauthenticate the server](#reauthenticate-the-mcp-server). |
| Sync Required | The server's OAuth credentials can no longer be refreshed and the server needs to be reauthenticated. To fix the issue, [reauthenticate the server](#reauthenticate-the-mcp-server). |
| Waiting | The server's tools, prompts, and resources are being synchronized. |
| Ready | The server was successfully synchronized and all tools, prompts, and resources are available. |

### Reauthenticate the MCP server

Expand Down Expand Up @@ -440,7 +441,7 @@ To set up a Logpush job for MCP portal logs, refer to [Logpush integration](/clo
### After authenticating to the portal, my user receives the error `No allowed servers available, check your Zero Trust Policies`.

1. An MCP portal and server must both have an attached Access policy. Ensure that all MCP servers assigned to the portal have their own associated policy.
2. The server's admin authentication may be expired. Check that the [server's status](#server-status) is **Ready**. If the status shows an error, [reauthenticate the server](#reauthenticate-the-mcp-server).
2. The server's admin authentication may be expired. Check that the [server's status](#server-status) is **Ready**. If the status shows **Error** or **Sync Required**, [reauthenticate the server](#reauthenticate-the-mcp-server).

### The portal URL does not prompt for authentication when it is added to an MCP client.

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