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FAQ Index

General

What is Qloo?

Qloo is the leading AI company demystifying the intricacies of global consumer tastes and preferences through Taste AI, a privacy-centric intelligence engine that reveals and predicts humans' nuanced tastes.

How can I access Qloo?

Qloo's solutions are available through our self-service platform, Insights by Qloo, or by integrating with our Insights API.

Data

Where does Qloo's data come from?

Qloo has four primary data sources:

  1. Proprietary First Party (TasteDive API Ecosystem 7.5m+ Cross-domain Panel)
  2. Third Party
  3. Proprietary Entity Database (500+ Million Entities | Normalized and Structured), many more millions of properties, descriptions, etc.
  4. Proprietary API Ecosystem Learning Rights (Fortune 500 Financials Anonymized Transactions, JCDecaux, Michelin, Samsung, Netflix, etc.)

And some supplementary sources:

  1. This service uses data from OpenStreetMaps, available freely under the Open Database License (ODbL) at https://www.openstreetmap.org

How often is Qloo's data updated?

Qloo's data is updated daily, weekly, and monthly, depending on the category, to ensure relevance.

Does Qloo collect PII?

Qloo does not handle or depend on any personally identifiable information (PII) whatsoever to deliver capabilities.

Does Qloo require customer data to generate insights?

Qloo is designed to overcome cold starts and does not require customer data to generate insights.

Insights by Qloo

What is Insights by Qloo?

Insights by Qloo is an easy-to-use, self-service tool for consumer insights that reports and predicts trends in people's tastes across various cultural categories, including film, television, dining, travel, music, fashion, podcasts, brands, and more.

How do I sign up or create an account?

Contact us to get started.

Who is Insights designed for?

Insights is designed for all users, regardless of their technical background. It requires no prior knowledge of APIs.

Dashboards

What is a dashboard?

A dashboard is your home base for visualizing and storing insights. Inside a dashboard, you can generate multiple insights based on your target audience.

How do I create a dashboard?

Follow the instructions for creating a dashboard here.

How do I rename, clone, share or delete a dashboard?

In an open dashboard, click the three-dot menu on the right side of the base query at the top of the page.

Can multiple users access the same dashboard?

Yes. To share a dashboard, click on the three-dot menu to the right of the base query.

How can I return to my dashboards home page?

Click on the square grid icon in the top left corner of your open dashboard.

How do I view all of my dashboards?

There are two methods for viewing all your dashboards:

  1. Click on the square grid icon in the top left corner of your open dashboard to be taken to your Insights home.
  2. Click on the plus icon in the top left corner of your open dashboard to see your existing dashboards in the drop-down menu.

Do modifiers replace the inputs in the base query?

It depends on the type of modifier:

  • Entity modifiers: These are additive- they increase the specificity of the query and do not replace other inputs.
  • Location modifiers: These will replace the location in the base query.
  • Gender modifiers: These will replace the selected gender in the base query.
  • Age modifiers: These expand the age range and do not replace the base query age bracket.

How many inputs can I insert into any given query?

As many as you would like!

How do I save my results?

Your dashboards will save automatically.

Affinity Score

Why are affinity scores useful?

Affinity scores provide actionable insights into the strength of relationships between inputs (like demographics or preferences) and outputs (like brands or locations). They help businesses deliver personalized recommendations, understand audience behavior, and make data-driven decisions across various use cases. Explore real-world applications.

What exactly does the score mean?

The affinity score measures how strongly two entities are connected, with 100 indicating a strong relationship and 0 meaning no correlation. Its meaning varies by context. Learn more.

Why does the definition of an affinity score vary across use cases? Is this a limitation or a feature of the system?

The meaning of an affinity score varies because it is designed to adapt to different contexts: evaluating entity similarities, geospatial relevance, or capturing key characteristics. This flexibility is a feature, not a limitation; it ensures the score remains meaningful and actionable across diverse applications. Learn more.

Why are the affinity scores for top results so close together?

When many results score highly, it often means your input is broad or strongly defined, and the system has found several equally relevant matches. Learn more.

Is there a meaningful difference if one result has an affinity score of 92 and another scores 91?

Not usually. Small differences often reflect similar relevance. See how to interpret this.

How are index and affinity scores different?

Affinity scores quantify the strength of a connection, while the index determines the relative order of results. The index prioritizes the most relevant entities within a given query, even when score differences are minor, ensuring that the top result matches the request best.

How can I use affinity scores to help choose brand partners or collaborators?

Affinity scores can help identify brands that are culturally aligned with your target audience. For guidance on how to interpret and apply scores in these scenarios, see this section in the Interpreting Affinity Scores guide.

Is the score a percentage of a survey sample?

No, the score is not based on survey data or percentages of a sample. It is calculated using advanced AI models that analyze relationships between inputs and outputs, such as audience preferences or geospatial relevance. A score of 95, for example, indicates a strong connection between entities, not that 95% of people in a survey preferred it.